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 Announcements
4/28/2017
Important Announcement: Ascend Email Set to Transition to Over to MAXIMUS

Email Transition 101 - A Primer on What to Expect During the Switch

We are excited to announce that Ascend will take an important step in the coming weeks, kicking off a transition from our current Ascendami.com email addresses to MAXIMUS.com email accounts. This change is scheduled to occur on June 5th.

How Will the Transition Affect Me?
Getting up to speed. There's a few things that you will need update to complete the setup process. Here are three simple steps to get you moving:

1. Create New Account
Starting June 5th, we will have a new secure email solution. You will need to create a new account once you receive a secure email from us.

2. Whitelist MAXIMUS Domain
You will need to add any "@maximus.com" accounts to the Safe Senders List, also called Whitelisting.

- Large entities, please inform your IT administrator.
- Small entities, click here for clear setup instructions.

3. Use New Email Addresses
Begin using the new MAXIMUS.com accounts for each of your Ascend contacts in order to send/receive secure messages and schedule meetings. The ascendami.com email addresses will still receive emails, but those will be forwarded to the MAXIMUS.com addresses.





8/15/2016
The Nebraska Department of Health and Human Services and its contractor, Ascend, a MAXIMUS Company, are preparing to implement exciting changes to the Nebraska Preadmission Screening and Resident Review (PASRR) program. The state has heard your concerns and addressed the need for a more efficient PASRR process. They have designed PASRR program updates that should improve your experience and expedite the Level II determination process.

Click here to view the entire Nebraska PASRR Update message, including information on the new state PASRR leader and the new timeframe for PASRR Level II evaluations.

4/4/2016
Attention Providers: Please use the updated MC-OBRA-8 found below in the Educational Information section, provided by DHHS with Ascend's updated company affiliation. Thank you!

12/9/2015
If a Status Change Level I review is required within 24 hours of a prior Level I review decision, the "24 hour" waiting period for a new submission has been lifted. A new referral can be made at any time it is determined that a subsequent review is needed.

11/2/2015
Ascend has formalized our policy to not change Level I Decisions. Click here for more information.

6/16/2015
ENHANCEMENTS TO THE LEVEL I SCREENING TOOL
Over the last year, the PASRR Technical Assistance Center (PTAC) reviewed and provided feedback to each state on their PASRR Level I Screening Tool. In response to PTAC's findings, Ascend has worked with state officials to make small enhancements to strengthen the clinical screening component of your state's Level I Tool. The roll-out of this enhanced Level I Tool is tentatively scheduled for 6/26/15.

WHAT WON'T CHANGE: Provider workflow will not change.
WHAT WILL CHANGE: The updated Level I Tool will begin asking Providers to report on past symptoms and behaviors and to estimate when the most recent mental health symptoms and behaviors, treatment history, and substance abuse occurred.

Continue to contact Ascend with any Level I questions.

12/18/2014
Ascend would like to share a few reminders:
  • -Providers have the opportunity to follow the process of an individual's review through PASRR Pro, Ascend's web-based system.
  • -Providers will benefit from frequently checking communications with Ascend in PASRR Pro.
  • -The individual's review does not begin until Ascend receives all supporting documents, because some of these documents are required according to State and Federal policies.

10/15/2014
Click here to view instructions for reporting DSM-5 diagnoses to Ascend.

5/19/2010
Instructions to print a Level I screen:

1. Log in as if you are entering a screen
2. Your two week activity history screen will appear
3. Select "view" for the screen you wish to print
4. A copy of the Level I will appear
5. Then, select "print Level I form"

We will gladly print a screen that is no longer in your two week activity or if you do not have access to the screen. We will fax you a copy of the screen within 24 hours. We thank you in advance for your patience.

5/18/2010
Ascend has received an increase in the number of requests for tracking. Before making a tracking request, please check your two-week history under your log-in. If the screen is still in your two-week history, please obtain the information needed and/or print a copy of the screen. Otherwise, feel free to submit a tracking request and we will be happy to assist. Please allow 24 hours for processing of the request. Thank you.

 
 PASRR Tip of the Month
  • When entering a Level I screen, please double check the individual' s social security number for accuracy, as this will ensure a smooth process for payment. When an inaccurate social security number is entered, this can affect payment for a facility. Also, if an individual does not have a social security number, please call Ascend for assistance in entering the Level I screen.
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