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Important Announcement: Ascend Email Set to Transition to Over to MAXIMUS

Email Transition 101 - A Primer on What to Expect During the Switch

We are excited to announce that Ascend will take an important step in the coming weeks, kicking off a transition from our current Ascendami.com email addresses to MAXIMUS.com email accounts. This change is scheduled to occur on June 5th.

How Will the Transition Affect Me?
Getting up to speed. There's a few things that you will need update to complete the setup process. Here are three simple steps to get you moving:

1. Create New Account
Starting June 5th, we will have a new secure email solution. You will need to create a new account once you receive a secure email from us.

2. Whitelist MAXIMUS Domain
You will need to add any "@maximus.com" accounts to the Safe Senders List, also called Whitelisting.

- Large entities, please inform your IT administrator.
- Small entities, click here for clear setup instructions.

3. Use New Email Addresses
Begin using the new MAXIMUS.com accounts for each of your Ascend contacts in order to send/receive secure messages and schedule meetings. The ascendami.com email addresses will still receive emails, but those will be forwarded to the MAXIMUS.com addresses.

Click here to view instructions for reporting DSM-5 diagnoses to Ascend.

The Mississippi Division of Medicaid (DOM) is conducting a one-time project beginning September 3, 2013 to assess the services recommended to residents with mental health diagnoses evaluated through the PASRR process. All findings will be sent to DOM to allow DOM to make informed policy decisions.

The project will roll out starting September 3, 2013 and will conclude December 31, 2013.

Additional information about the DOM Service Reassessment project is available in the Educational Tools section below.

The Change in Status Request Form has been updated. Please use the new form posted below.

Please look in the Educational Tools section for important information.

  • To expedite the quality review process, please submit all requested information as soon as possible, to assure all quality reviews are completed in a timely manner.
 Educational Tools