Connecticut WEBSTARS Home Page
Register Now for Level I, Level of Care, and WEBSTARS Training

If you are a provider who is new to PASRR, needs a PASRR refresher, or has questions about completing the Level I and/or Level of Care screens, this training is for you!

Due to space limitations, only two providers from each facility can attend. We recommend clinical professionals who are responsible for Level I and LOC referrals.

If you have already registered, thank you! You will receive a confirmation email with parking instructions and additional information the week of the training.

Ascend is pleased to offer two (2) in-person training sessions for Level I, Level of Care, and WEBSTARS. Both sessions will occur at the:

Click the time below to register for your preferred session:
Morning: 9AM-12PM Wednesday, June 21st
Afternoon: 1PM-4PM Wednesday, June 21st

University of Hartford - Gray Conference Center
Wilde Auditorium
200 Bloomfield Ave
West Hartford, CT 06117

The sessions will focus on completing Level I and Level of Care screens in the system. In the second half of each session, we will primarily discuss the NF/DSS interactive WEBSTARS system, and this content may not be applicable to your work. We encourage you to attend the first half for information on PASRR Level I and working with Ascend. Click here to view the agenda.

Important Announcement: Ascend Email Set to Transition to Over to MAXIMUS

Email Transition 101 - A Primer on What to Expect During the Switch

We are excited to announce that Ascend will take an important step in the coming weeks, kicking off a transition from our current email addresses to email accounts. This change is scheduled to occur on June 5th.

How Will the Transition Affect Me?
Getting up to speed. There's a few things that you will need update to complete the setup process. Here are three simple steps to get you moving:

1. Create New Account
Starting June 5th, we will have a new secure email solution. You will need to create a new account once you receive a secure email from us.

2. Whitelist MAXIMUS Domain
You will need to add any "" accounts to the Safe Senders List, also called Whitelisting.

- Large entities, please inform your IT administrator.
- Small entities, click here for clear setup instructions.

3. Use New Email Addresses
Begin using the new accounts for each of your Ascend contacts in order to send/receive secure messages and schedule meetings. The email addresses will still receive emails, but those will be forwarded to the addresses.

Revised Smart Form available on CT IC Landing Page

The updated Connecticut PASRR Level II Assessment Tool goes live today, 8/1/16. For all evaluations beginning today, Independent Contractors (ICs) should begin using this updated form, provided on the IC landing page and linked below.

Assessments will not be considered complete unless completed on the new form. A complete, thorough, and accurate assessment is crucial for painting a clear and concise picture of the individual. This ensures we are making appropriate recommendations to best serve the individual.

ICs should discard all outdated forms and begin using this new form going forward. The old form will be acceptable only for any assessments currently in progress. Thank you for your assistance ensuring a successful tool roll-out!

Ascend has formalized our policy to not change Level I Decisions. Click here for more information.

Over the last year, the PASRR Technical Assistance Center (PTAC) reviewed and provided feedback to each state on their PASRR Level I Screening Tool. In response to PTAC's findings, Ascend has worked with state officials to make small enhancements to strengthen the clinical screening component of your state's Level I Tool. We will be rolling out this enhanced Level I Tool in the coming weeks.

WHAT WON'T CHANGE: Provider workflow will not change.

WHAT WILL CHANGE: The updated Level I Tool will begin asking Providers to report on past symptoms and behaviors and to estimate when the most recent mental health symptoms and behaviors, treatment history, and substance abuse occurred.

To assist with ongoing training needs for use of Ascend's Nursing Facility System, Ascend has developed a brief training video entitled CT NF DO PASRR Pro Enhancements. We encourage you to view this training at your convenience to learn more about PASRR and how to interact with our PASRR Pro(TM) system. If you have any questions after viewing this video, contact us at the Ascend Connecticut Helpdesk: 877-431-1388 x. 3281.

The CT NF DO PASRR Pro Enhancements training video is available in the Educational Information section on this page.

Click here to view instructions for reporting DSM-5 diagnoses to Ascend.

Nursing Facilities: Ascend Long Term approvals for Nursing Facility placement are based on medical necessity and have nothing to do with an individual's finances. Long Term approval does not mean the individual cannot return to the community if their medical condition improves, or HCBS can be set up and services provided in a community setting.

HUSKY B and Charter Oak blastfax is posted below, under Educational Information.

NF Providers - Please note that you now have the ability to make corrections to admission and discharge notices.

New system updates as of 8-24-2012

  • You will now have the ability to mark an individual as a MFP participant when adding an individual.
  • You will now have to select an appropriate Provider Number from a drop down list on admit and discharge notices.
  • You will be required to add an admission date in all discharge notices.

Level II Process Change

Ascend has worked with DSS to revise our Level II assessment process. There may be times when a person needing a Level II receives a document-based review (DBR) rather than an onsite assessment. The process for this has been developed in conjunction with DSS, and these DBR's will occur under very specific circumstances when an individual is seeking additional time in the NF after a recent onsite assessment resulted in a short-term approval. Providers are not able to request DBR's in lieu of onsite assessments.

Attn: All CT Providers
Clarification Regarding 60 day Convalescent Stay Option

The 60 day convalescent stay option is for persons with major mental illness (MMI), mental retardation (MR), or related condition (RC). To use this option, the discharging provider must complete Level of Care and Level 1 screens and select 60 day convalescence on the Level 1 form. A signed physicians's attestation that the stay will likely be 60 days or less must be submitted. The admission to the NF can occur after an Ascend Nurse approves the decision.

Your Ascend Team


Please be informed both the FAQs (Frequently Asked Questions) and the Provider Manual have been updated to include recent procedural changes. Please take a moment to download the latest copy of both.

Your team at Ascend

All Connecticut Providers:

Due to recent approval of a state plan amendment for PASRR a Level of Care (LOC) will no longer be required for 30 day Exempted Hospital Discharges (EHD).
If you have questions, please contact an Ascend Project Specialist.

Attn CT Providers: Be advised starting 7/1/11, retrospective reviews will require the approval from Ascend Manager and State Office. Individuals will not be approved retrospectively if a screen is not submitted timely. It is important to utilize WEBSTARs and tracking process to ensure timely filing.

 PASRR Tip of the Month
  • NFs - Please remember that a LOC is required for all individuals with any form of Medicaid pay source, regardless of age. Also, it is your responsibility to track Short Term approvals and submit a LOC prior to the end date of the previous approval, to assure NF payment. This will substantially decrease the number of retrospective reviews submitted to Ascend. Thank you.
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