Tools and Resources

Please be aware that some important updates have been made to AssessmentPro to help ensure Assessors make contact with the correct individuals. Providers will now see abbreviated LOC service types in the episode grid: CCNH = Chronic & Convalescent Nursing Home, and RHNS = Rest Home with Nursing Supervision.

There is also a new section on the Level I screen labeled Additional Backup Contacts, which will facilitate assessment completion and add additional back-up contacts in case the submitter is not available to schedule assessment or assist in the assessment.  

If you have any questions about these updates, don't hesitate to contact the CT PASRR Help Desk.

QUESTIONS? Contact CT PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

BEST PRACTICES: Assessment Tips & Reminders

1. Make sure all MD certifications are filled out correctly. If you are requesting an exemption, the corresponding exemption box must be marked. If it is not marked correctly, the Clinician will delete it and you will need to upload a new one with correct information. Clinicians have 5 hours to complete any reviews that we have received information on.

2. If you are requesting a categorical, make sure to always complete the MD certification that corresponds with the categorical you are requesting. Be sure to carefully read the criteria related to each categorical. 

3. Always be sure to check your AssessmentPro homepage for status updates before calling the Help Desk regarding the status of a review. 

PROCESS REMINDER: Accessing Locked Resources on CT PASRR Provider Site

Certain resources on the Connecticut PASRR Provider Tools & Resources page contain proprietary systems information, and have been password-protected to ensure this content is only available to Connecticut Providers. Any documents that have a lock icon next to the title require the user to log into AssessmentPro. 
 

Simply enter your AssessmentPro login information when prompted, and all site documents for your program will be available for the rest of your web session. 
 

QUESTIONS? Contact CT PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

REMINDERS: Important PASRR Process Tips

1. Providers only have 14 days to submit any requested information or answer any questions a Clinician has requested. When an extension is needed, keep in mind that screens should be submitted 10 days prior to the end date of the previous approval.

2. If an individual has a negative PASRR within the last 60 days, a new approval is not needed - even if the individual has gone to a lower level of care. However, if the individual has a SMI/IDD/RC and has discharged to a lower level of care then a new PASRR is needed.

If an individual is a facility resident, a new approval is not required. They can return to the nursing facility with the previous approval.
 

TOOLKIT: Helpdul Training Materials Available on the CT PASRR Provider Tools & Resources Site

Keep in mind that the Connecticut PASRR Provider Tools & Resources site is full of helpful guides, manuals, and training materials that you can view or download 24/7. Be sure to review a few of these helpful resource links also listed below:

• October 2023 PASRR/LOC Provider Training - Slides - NEW
   
• October 2023 PASRR/LOC Provider Training - Recording (register to view, when prompted) - NEW
   
• AssessmentPro Guide for District Office Users - UPDATED
   
• PASRR Fundamentals Training (register to view, when prompted)
   
• AssessmentPro Provider Training Checklist
   
• AssessmentPro System FAQs

QUESTIONS? Contact CT PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

We are humbled by the large volume of registrants for this week's PASRR Provider training sessions. We appreciate your willingness to participate in these enriching learning opportunities. Given the high number of attendees, the in-person training sessions scheduled for tomorrow, Wednesday, October 11, and Thursday, October 12 will now be conducted virtually. Read below for some important information and next steps.
 
As always, thank you for all you do to improve the lives of those we serve. I look forward to seeing you online at 1 p.m. ET this Wednesday or Thursday. 
 

NEXT STEPS: Attending This Week's Virtual Sessions 

Are you already registered for the in-person training? 
If you have already registered for one of the in-person sessions, you will automatically be registered to attend the virtual session taking place at that same date/time. You will receive an email that includes an individualized login link to join the event. Note: if you would like to switch your registration to an alternate date/time, follow the instructions in the registration confirmation email and register for your preferred session using the links below.

Interested in signing up to attend?
With the switch to virtual training events, we're pleased to announce that registration is also open again for anyone that would like to attend! If you had not previously registered for one of the two trainings or would like to switch sessions, simply select the link below, choose the date from the dropdown, and you will receive a personalized email for that event date/time.

Register for virtual trainings from 1:00 p.m. - 2:30 p.m. ET on Wednesday, October 11 or Thursday, October 12

SUPPORT: Contact Connecticut PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

PROCESS REMINDER: New Federal Regulations Now in Place

Keep in mind that federal compliance regulations went into effect on May 12, 2023. Please continue to adhere to the following three regulations:

The Nursing Facility (NF) will need to submit a new screen prior to the expiration of a time-limited approval.

• The NF is required to report significant changes related to the identification or support of a PASRR disability, which could include these disability-specific indicators: diagnoses, medications, behaviors, services, or institutional care. Such changes should be reported within 14 days of identification.
   
• NF admission occurred before the required PASRR activity was completed.
   
• All guidance mentioned above is required and if not followed, may result in nonpayment of services.

Note: Retrospective reviews will not be granted if there was a compliance regulation noted in the time period being requested. 
 

BEST PRACTICE: Assessment Tips & Reminders

1. Make sure all MD certifications are filled out correctly. If you are requesting an exemption, the corresponding exemption box must be marked. If it is not marked correctly, the Clinician will delete it and you will need to upload a new one with correct information. Clinicians have 5 hours to complete any reviews that we have received information on.
    
2. If you are requesting a categorical, make sure you always complete the MD certification that corresponds with the categorical you are requesting. Be sure to carefully read the criteria related to each categorical. 
    
3. Always be sure to check your AssessmentPro homepage for status updates before calling the Help Desk regarding the status of a review. 
    

SUPPORT: Contact Connecticut PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

Due to the Public Health Emergency ending May 11, 2023, pre-pandemic timeliness standards for Preadmission Screening and Resident Review (PASRR) will go into effect May 12, 2023. All Preadmission screens must be approved prior to admission to the nursing facility (NF).

Additionally, after an individual is admitted, the NF must report significant changes related to the identification or support of a PASRR disability, which include these disability-specific indicators: diagnoses, medications, behaviors, services or institutional care.

Such changes must be reported within 14 days of identification, and the NF must submit a new Level of Care screen prior to the expiration of a time-limited approval. Failure to comply with the foregoing could result in non-payment of services. 

SUPPORT: Contact Connecticut PASRR Help Desk

If you have questions about this upcoming process change or a current referral, please contact the Help Desk:

• Phone: 833.927.2777
• Email: CTPASRR@maximus.com

Federal compliance regulations will go into effect starting May 12, 2023. Please adhere to the following three regulations:

• The Nursing Facility (NF) will need to submit a new screen prior to the expiration of a time-limited approval. 
• The NF is required to report significant changes related to the identification or support of a PASRR disability, which could include these disability-specific indicators: diagnoses, medications, behaviors, services, or institutional care. Such changes should be reported within 14 days of identification. 
• NF admission occurred before the required PASRR activity was completed. 

All above mentioned are required and if not followed could result in nonpayment of services. 

Note: Retrospective reviews will not be granted if there was a compliance regulation noted in the time period you are requesting starting on May 12, 2023. 

BEST PRACTICES: MD Certifications and Status Updates

TIP 1: Make sure all MD certifications are filled out correctly. If you are requesting an exemption, the corresponding exemption box must be marked. If it is not marked correctly, the Clinician will delete it and you will need to upload a new one with correct information. 
Clinicians have 5 hours to complete any reviews that we have received information on. 

TIP 2: Always be sure check your AssessmentPro home page for status updates before calling the Help Desk for the status of a review. 

NEW OPPORTUNITY: Seeking Additional PASRR Assessors

Do you know any licensed mental health colleagues in Connecticut who are looking for additional contract work? Maximus is currently recruiting Assessors across the state.

If you know any qualified individuals who might be interested, they can contact the Help Desk at: CTPASRR@maximus.com.


SUPPORT: Contact Connecticut PASRR Help Desk

Have questions about any PASRR processes or a recent referral? Contact the CT PASRR Help Desk team:

Phone: 833.927.2777
Email: CTPASRR@maximus.com